1.
Statistical process control is:
a.
A technique for finding the best settings on machines or equipment
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b.
A method of ensuring consistent levels of product quality by monitoring the production
process.
c. A way to identify and eliminate potential failure modes in an
operation.
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d.
A means of ensuring that the “voice of the customer” is considered
at every step of design and production.
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2.
All of the output from a single source is called a:
a. Population
b. Process
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c. Subgroup
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d. Control Chart
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3.
An individual item or product that’s selected at random for inspection
or evaluation is called a:
a. Subgroup
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b. Sample
c. Population
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d. Predictor
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4.
A group of items or products that are selected in sequence from a single source
and used to predict the quality of all the items from that source is called a:
a. Subgroup
b. Sample
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c. Population
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d. Product series
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5. A solid horizontal line across a control chart
represents the:
a.
Average process speed.
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b.
Target value for the population.
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c.
Average of all the subgroup values.
d.
Largest acceptable value.
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6.
The upper and lower control limits on a control chart are:
a.
Expected variations among individual products.
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b.
Calculated from actual measurement data.
c.
Determined during product design.
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d.
The same as specification limits.
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*In questions 7-11, identify if the product
feature is evaluated according to variables data or attributes
data .
7.
A slot that has a measured depth of 1.513 in.
a.
Variables data
b.
Attributes data
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8.
The smoothness of a milled surface that’s evaluated as acceptable or unacceptable.
a. Variables data
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b. Attributes data
9.
The diameter of a hole that’s measured with plug gages and evaluated as
oversize.
a. Variables data
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b. Attributes data
10.
The diameter of a hole that’s measured with calipers and expressed as 0.7253.
a. Variables data
b. Attributes data
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11.
An angle of taper that’s expressed as 42.75°.
a. Variables data
b. Attributes data
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*In questions 12-16, identify which of
the control charts listed would be most appropriate for the
type of data collected.
12.
The numbers of nonconforming parts from a plastic extrusion process.
a.
X-bar/R chart
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b. p chart
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c. np chart
d. c chart
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e. u chart
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13.
The width of a flange, measured and expressed to 0.0001 in.
a. X-bar/R chart
b. p chart
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c. np chart
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d. c chart
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e. u chart
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14.
The numbers of nonconformities on stamped door panels.
a. X-bar/R chart
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b. p chart
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c. np chart
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d. c chart
e. u chart
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15. The percent of nonconforming parts, due to unacceptable
paint color.
a. X-bar/R chart
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b. p chart
c. np chart
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d. c chart
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e. u chart
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16.
The average numbers of open connections, or nonconformities, on printed circuit
boards.
a. X-bar/R chart
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b. p chart
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c. np chart
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d. c chart
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e. u chart
*In questions 17 and 18, calculate the subgroup
values for the following variables data. Round the X-bar values
to two (2) decimal places.
17.
Average (X-bar) =
a. X-bar = 2.15
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b. X-bar = 2.53
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c. X-bar = 2.50
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d. X-bar = 2.51
18.
Range (R) =
a. R = 0.03
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b. R = 0.05
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c. R = 0.06
d. R = 0.07
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19.
Find the p value for the following subgroup data. Round the p value to three
(3) decimal places.
Subgroup size:
210
Number nonconforming:
4
a. p value = 0.214
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b. p value = 0.019
c. p value = 206
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d. p value = 0.206
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20.
On a control chart, when points remain inside the control limits and vary randomly
on either side of the central line, it indicates that:
a.
The process is operating as expected.
b.
A problem may exist in the process and should be investigated.
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*For questions 21-25, match the descriptions
with the tools listed.
21.
A way of displaying possible causes of a problem in a shape that resembles a
fishbone.
a.
Brainstorming
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b.
Pictograph
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c.
Check Sheet
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d.
Pareto Diagram
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e.
Cause-and-Effect Diagram
f.
Frequency Table
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22.
A means of recording nonconformities by marking their locations on a drawing
of the part.
a.
Brainstorming
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b.
Pictograph
c.
Check Sheet
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d.
Pareto Diagram
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e.
Cause-and-Effect Diagram
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f.
Frequency Table
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23.
A method of generating many ideas that is most effective when done as a group
effort.
a.
Brainstorming
b.
Pictograph
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c.
Check Sheet
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d.
Pareto Diagram
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e.
Cause-and-Effect Diagram
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f.
Frequency Table
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24.
A type of bar chart in which items are ranked highest to lowest according to
their frequency and/or cost.
a.
Brainstorming
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b.
Pictograph
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c.
Check Sheet
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d.
Pareto Diagram
e.
Cause-and-Effect Diagram
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f.
Frequency Table
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25.
A tool that shows how often different measurement values occur.
a.
Brainstorming
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b.
Pictograph
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c.
Check Sheet
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d.
Pareto Diagram
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e.
Cause-and-Effect Diagram
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f.
Frequency Table
Congratulations! You have made
it to the end of the test